Customer Support Rep

Hi there,

I came across your posting for a Customer Support Representative for Influence Machines, and I am excited to learn more about how I can assist you. I also wanted to tell you a little bit about myself, to show you that I could be of assistance to you.

Based on your posting, you are looking for someone that can communicate well with customers through writing. I have many years of customer support through both writing, as well as face to face. I have learned through working with customers how important it truly is to communicate on a level that everyone can understand. I have also learned throughout the years how important it is to be kind to people that you are trying to assist.

You are also looking for someone that is a problem solver and can work independently to resolve issues that may arise. I have learned that I am a problem solver by nature and that it comes very natural to me to take control of a situation and find the best solution for all involved.

You are looking for someone that can assist part-time, and that works great with my current availability. I am somewhat flexible with my hours and can be available sometimes during the day, as well as times during the evening.

I generally work with clients by them choosing one of my monthly packages and billing on the 1st of the month however since you need consistent weekly support, I can do hourly for $20 an hour and bill 2x a month. However, after a trial 30 day period, if we both feel this is a fit, then I would like to move to a package of $400 a month paid at the beginning of the month. That is 5 hours a week, then if we go over I can just bill at my hourly rate for however much time we go over with your approval of course.

I must say that I was very excited to come across this posting because I am very interested in the holistic lifestyle. While I am not highly experienced in it just yet, it has caught my full attention and I am looking forward to learning as much as I can about all of it, as well as hopefully having the opportunity to help holistic businesses grown as they help more and more people. I love the idea of being able to help a business that is helping others be their best person they can be.

Per your request, I am including the link to my LinkedIn page. Please let me know if you have any further questions. www.linkedin.com/in/stephanie-metcalf

I would love the opportunity to have a call and discuss with you in more detail my experience, and how I feel I would fit well with your company.

Thanks so much,
Stephanie

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