Customer Service CL 2

Rose M. Bass
3812 Park Heights Ave
Baltimore MD, 21215
Cell Phone: (410) 736-0662
Email: rmbass@hotmail.com

Dear Sir or Madam:

I have included my resume detailing my background and capabilities as a Bookkeeper in the areas of Military, insurance, construction, restaurant service and non-profits.
Upon my completion of Military service (Army disabled Vet) in Finance & Accounting, While supporting my military mate different locations in the world I continued on with my accounting experience to retail sales, customer service, payroll, management, and credit reporting. I worked in retail sales prior to obtaining a promotion to the Accounting Department. My customer service experience entailed servicing a vast group of organizations and clients with insurance policies, assisting clients with payroll deductions, and processing client insurance refunds. In payroll, I processed weekly payrolls, updated employee benefits as well as computed state/federal taxes, W2’s, and 1099 contractors. As a manager, I lead a team of 6 employees in the processing/updating of client credit reports for mortgage loans.
I have extensive hands-on experience in multiple areas of bookkeeping. They include the following:
• Customer service • Compiling reports and statement of accountability
• Tax reconciliation • Payroll check preparation
• Cash balancing and reconciliation • W-2’s, 1099’s, and property tax
• Purchasing • Record auditing
• Inventory control • 941/state and federal reporting
• Records auditing • General ledgers
• Data verification • Financial reports
• Computing • Balance sheet
• Handling cash disbursements • Income statements
• Foreign currency exchange • Accounts payable and receivable
• Document processing • Job Costing
• Cash accounting • Problem identification and resolution
• ADP Payroll System

Although I have vast experience as a bookkeeper, my greatest professional assets are my conscientious dedication to top personal performance and the ability to transfer my knowledge and enthusiasm to those around me, thereby, gaining their trust and respect. As a disciplined achiever, I am equally comfortable working alone or as a team member. In either case, you can rely on me to conclude an assignment within a specified period. I am convinced, if given the opportunity, I will become a trusted and valued employee within your company.
I look forward to meeting with you, in person, to discuss fully my goals and capabilities, and to where I would best fit within your organization. Please feel free to contact me should you have any questions or a position that matches my qualifications.
Sincerely,

Rose M. Bass

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