Amazon Cover Letter

May 22, 2016

RE: Customer Service Manager, 5-18-2016

Dear Hiring Manager,

I read with interest your posting for the virtual assistant position on the Hire My Mom job board. I believe I
possess the necessary skills and experience you are seeking and would make a valuable addition to your
company.

As my resume indicates, I possess more than 30 years of progressive experience in the customer
service field. My professional history includes positions such as database analyst at Experian as well as
administrative assistant at Fitness Consulting Group and currently Bold Productions.

My previous experience working as database analyst for Experian, gave me a lot of problem
solving experience. I have an excellent track record of completing projects on time. My expertise in problem
solving and communication make me a great addition to your team. I assisted in the successful completion of
many database builds. My supervisor also relied on my ability to provide quality assurance and my excellent
communications skills. We had proprietary software so I had to learn everything on my own. I started out on
the ground level and ended my career there at the highest level.

I had to take some time off working full time when I had my son. He is on the Autism Spectrum and for
awhile required me to be home with him. Now that he is thriving, I would love to go back to doing something I
love which is working in customer service. My customers always loved me and I loved helping them.

I have attached my resume for your review and I look forward to speaking with you further regarding your
available position.

Sincerely,
Denise Hyde

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