All-around Virtual Assistant

Hi there Glenda,

Warm greetings to you. I have carefully read your requirements and I’m very interested in helping you sustain your business success and growth by being your friendly, efficient, and reliable All-around Administrative Assistant on a full-time, long-term basis.

I’m confident that my previous experience in providing excellent service to my valued clients as well as my extensive experience as a VA will help me succeed in this role if I will be given the chance. My keen attention to detail, hardworking nature, and ability to learn with minimal supervision are also qualities that will help me add value to your company.

I have worn different hats for my clients in the past. The list of tasks that I’ve performed for my previous clients include:
– customer service and billing support/reporting
– managing e-commerce payment platforms like Clickbank, Stripe, and Authorize.net as well as storefronts like Shopify and BigCommerce
– data entry/encoding, online research
– online marketing (social media marketing, email marketing, article marketing, video marketing, among others)
– content writing, blogging, article writing, user guide writing

Among my satisfied clients include:
– Nonda (as Customer Service Representative for a mobile app development company)
– CNM Communications (as all around Customer Support, WordPress Administrator, and Technical Assistant for a business deals website)
– Nordic Quality (as Customer Service Representative for a Top-rated Amazon company)
– Filipino Star Magazine (as Zendesk Coordinator for Filipino/Canadian publishing company)
– School Supply Giant (as Customer Service Coordinator for a Top-rated school supply company)

I treat each of my client’s customers like my own. I make sure that I go the extra mile to provide the best possible customer service experience. In order to do this, my technical and English communication skills, customer service experience, and genuine passion for helping others will help me become successful in this project.

Lastly, I have a Windows PC and a Macbook Air (backup) with the latest operating systems. I also have a fast and stable wired internet connection (5 Mbps download speed – (http://www.speedtest.net/my-result/6014908866) and a backup broadband connection as well as power source, ensuring uninterrupted operations even during natural disasters or emergencies.

I’m flexible when it comes to the weekly work schedule and I’d be more than happy to extend my working hours to include evenings, holidays, and weekends.

Resume: https://www.dropbox.com/s/7ro8qrtbfrza2ns/Edna%20Espiritu.pdf?dl=0

– Skype ID: ednaespiritu19

Thank you for your time and interest in my application, and I’m looking forward to a successful and long term working relationship with you soon!

To your success,
Edna Espiritu

Leave a Reply